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UCSF Supervisory Certificate Program
Required Courses
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- Introduction to Management (Online) New supervisors are often unprepared to address the broader responsibilities, people issues, and legal/contractual obligations are part of the manager's role. This online course helps participants understand the work of supervisory managers and offers concepts and tools such as: the management functions, law, delegation, planning and problem-solving processes.
- Recruiting and Hiring Hiring is a costly investment and it is part of the performance management strategy. This course equips participants to hire staff systematically and effectively, while ensuring legal and workplace safety compliance.
- OLPP Inquiry (Online) Supervisors must often refer to employee records when making employee decisions. In this class, participants learn to navigate the Online Payroll Personnel System (OLPPS) for information and to maintain OLPPS security. Upon successful completion, participants are eligible for "read-only" certification.
- Supervising within the Law The UCSF workplace is a highly regulated environment. In this class, participants learn to work within the legal, contractual, and policy framework that frames the workplace. This class emphasizes State and Federal laws and university policies, while reinforcing key union-related concepts offered in the next list class.
- Supervising According to Union Contracts and the PPSM UCSF supervisors and managers often supervise both represented and non-respresented employees. this class emphasizes working effectively and legally within a union environment. It will touch upon the Personnel Policies for Staff Members (PPSM).
- Setting Performance Expectations Managing performance begins with setting performance expectations, and it culminates in appraising employee performance. this course equips participants with concepts and tools to identify and communicate employee performance expectations.
- Delegating for Success and Accountability Effective managers know when and how to delegate effectively. Participants learn how to delegate work to enhance workplace productivity and to develop employees.
- Coaching to Improve Performance Managers are responsible for supporting employee performance. this course equips participants to address employee performance concerns and to facilitate improved performance. (Recommended prerequisite: Setting Performance Expectations)