Supervisor Training
Managers Trump Companies (1)
“Once a year a study is published entitled The Hundred Best Companies to Work For.” The criteria for selection are such factors as: Does the company have an on-site day care facility? How much vacation does the company provide? Does the company offer any kind of profit sharing? Is the company committed to employee training? Companies are examined and the list of the top one hundred is compiled.
“Our research suggests that these criteria miss the mark. It’s not that these employee-focused initiatives are unimportant. It’s just that your immediate manager is more important. She defines and pervades your work environment. If she sets clear expectations, knows you, trusts you, and invests in you, then you can forgive the company its lack of a profit sharing program. But if your relationship with your manger is fractured, then no amount of in-chair massaging or company-sponsored dog walking will persuade you to stay and perform. It is better to work for a great manager in an old-fashioned company than for a terrible manager in a company offering an enlightened, employee-focused culture.”
At UCSF managers looking to hone their skills can do so in:
- Recruiting & Hiring
- Setting Performance Expectations
- Coaching to Improve Performance
- Delegating for Success and Accountability
- Supervising for Success
- OLPPS Inquiry
- OLFS Weblinks
These courses cover aspects of performance management and update supervisors and managers in the latest changes in employment laws, labor relations contracts, and essential University policies and procedures.
Read course descriptions, find out more about the Supervisory Certification Program, and sign up in the enrollment catalog which can be found at:
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(1) Taken directly from “First Break All the Rules”, Buckingham & Coffman, 1999, p. 34.