Supervision, Management and Leadership
Introduction to Management (Online)
This online self-paced course helps new supervisors transition into management roles and helps experienced supervisors refresh their understanding of the practice of managment.
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Attendance Management
Learn the factors associated with performing an attendance audit. Discuss attendance management with respect to an audit standard, and learn how to apply leave laws applicable to attendance monitoring.
Coaching for Improved Performance
Participants learn to assess performance concerns and to apply coaching skills to improve employee performance.
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Conducting Performance Appraisals
Learn to prepare for and conduct effective and meaningful performance appraisals as part of a performance management process.
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Conducting the Annual Performance Appraisal
When used properly, the performance appraisal is a powerful tool for managing employee performance, for managing risk, and for developing employees. This course will provide you a framework for leveraging the power of the annual performance appraisal.
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Conflict Management and Resolution Techniques
Conflict is an inevitable part of any working relationship. In this interactive session, we’ll assess your conflict style and learn to apply a six-step process to cut through the power
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Delegating for Success & Accountability
Participants learn to apply a structured process of delegation and communication skills to transfer work tasks and projects to a staff person or to a team member.
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EEO Law and Sexual Harassment Prevention for Supervisors
In this overview class participants learn to manage employment-related risk by supervising in compliance with key laws and UCSF employee relations policies.
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Empowering the Supervisor
Learn to appropriately exercise your management authority to maintain or regain control of situations involving an employee’s non-compliance or insubordination.
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Get to the Point! Effective Business Writing
Learn to get your point across quickly, clearly, concisely and powerfully. Determine your purpose and analyze your audience. Write powerful openings. Write for high skim value. Eliminate wordy and unclear language. Learn practical tips and tools that make written communications - no matter what they are - more effective.
Prerequisite: Write Right! Business Writing Basics class, or equivalent knowledge.
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How to Conduct Effective Meetings
In this ½ day session we will discuss and practice techniques you can use to improve the meetings you facilitate and attend.
HR - Benefits & Financial Planning
Learn the important role benefits & financial planning plays in the recruitment and retention of employees in an organization. Understand the role that government plays in the regulation of benefits & financial planning in all organizations and how UC practices, policies, and procedures relate to national issues and trends.
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HR - Compensation Fundamentals
Understand the core principles employed by compensation professionals and how those fundamentals are applied on a day-to-day basis in your work at UCSF.
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HR - Development
This course is intended to provide participants with an overview of the Human Resources Development and Training function.
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HR - Health, Wellness, & Disability Management
Learn a three-tiered model to manage the risks and costs of injury, illness and disability.
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HR - Labor & Employee Relations
This course provides an overview of the labor and employee relations function of Human Resources, and focuses on the rights and responsibilities of management, unions and employees in a unionized environment.
Notes:
Those who supervise either represented or non-represented employees should enroll in both Supervising According to Union Contracts and PPSM and Supervising within the Law.
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HR - Strategic Role
This course provides a conceptual overview of the significant strategic role that Human Resources now plays in organizations. It is the first in a series of foundation skill courses designed to build a common set of core Human Resources competencies.
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HR - Workforce Planning & Employment
This course focuses on HR’s strategic role in recruitment and selection.
Notes:
Supervisors and managers responsible for hiring employees should enroll in Recruiting & Hiring.
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Manage with C.A.R.E. (e-course)
This course is targeted to FAS supervisors and managers who are expected to play a key role in enhancing overall customer responsiveness.
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Management Skills Assessment Program-Assessees
The Management Skills Assessment Program (MSAP) is a residential staff development program designed to assist participants assess their current supervisory/management skills and to target future career development activities. Selection for participation is competitive. Applicants must be nominated and strongly supported by their supervisors.
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Management Skills Assessment Program-Assessors
The Management Skills Assessment Program (MSAP) is a off-site UC system-wide residential program. Management Assessors provide behavioral feedback on observed Assessee performance. Assessees then use the received feedback to develop and hone their career development plans.
Assessors are experienced UC managers drawn from various locations throughout Northern California. They are generally at the level of MSO II (or equivalent) and above and actively support employee development in their units.
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Managing Diversity
Increase your understanding of the role supervisors play in creating a diverse workforce and develop your ability to manage diversity-related issues.
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Managing Workplace Conflict (e-course)
Conflict is inevitable whenever people work together. However, well managed conflict can result in many benefits. In this online course, you will learn to manage workplace conflict to support or to improve communication and workplace morale and productivity.
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Recruiting & Hiring
This course equips supervisors to hire the best people and to do so in a way that is within legal parameters.
Setting Performance Expectations
In this course, participants learn how to work individually or collaboratively with staff to identify meaningful performance expectations and to communicate them.
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Sexual Harassment Prevention Training
Learn to recognize and evaluate situations of sexual harassment in academic and hospital settings. Discuss ways to improve your work environment (respect vs. harassment). Review UCSF’s sexual harassment policy and complaint procedures, and learn how to handle sexual harassment complaints.
Description:
This course is for Managers, Supervisors, and Faculty only.
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Supervising According to Union Contracts & PPSM
This course equips supervisors with core understandings and skills needed to administer union contracts, to work with union representatives, and to supervise represented employees.
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Team Building for Enhanced Productivity & Retention
Team building occurs every single day at work and is one of your most important responsibilities as a supervisor. Learn to build your team for success.
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The Family and Medical Leave Act (FMLA)
This on-line, self-paced course discusses the purpose and essential provisions of the Family Medical Leave Act (FMLA). It outlines the requirements and management practices for administering the Act when needed.
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Workers’ Compensation Payroll Procedures & Web Calculator
Correctly implement disability-related policies and procedures. Use web-based calculators to calculate leave balance and payments due, estimate the payroll cost of work-related disability, and predict significant leave dates.
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