Temporary Employment Frequently Asked Questions
Most of the answers you are looking for will be found either in TEP's Employee's Policy & Procedures Manual or in the Supervisor's Guide. However, there are always questions that don't quite fit. We will attempt to answer those questions here and also refer you to the appropriate section of each manual for future reference.
Questions Frequently Asked by Applicants and Employees
How do I apply?
There are two ways :
1. Create an Applicant Profile and Apply Online
2. Come into our office and apply directly. We're at:
3333 California Street, Suite # 305 (Laurel Street Entrance)
San Francisco, CA 94143-0832
TEP reviews all applications the day they come in for appropriate years of experience and skills. Those meeting our criteria are interviewed by a TEP staff member and their skills assessed on our skills evaluation programs (Qwiz for PC or MacValuate for MacIntosh).
What qualifications are you looking for?
We are looking for applicants with any one or combination of the following skills and experience.
- 1+ yrs. of Administrative experience
- UC Experience
- Word Processing training/experience
- Medical Transcription
What types of jobs do you offer?
- Administrative/clerical
- Financial/Accounting
- Customer Service
- Entry Level Professional
- Clinic Clerk/Medical Transcription
Do you provide Benefits for your TEP employees?
TEP employees receive benefits such as vacation and sick leave, CORE Medical Insurance (Catastrophic Illness), University-paid life insurance, Accidental life and dismemberment Insurance, Worker's Compensation and Holiday Pay.
What salaries do you offer and when are your employees paid?
Salaries are determined by the skills and responsibilities of a position based on the University's classification/compensation system. The majority of our positions are administrative and pay will vary according to job classification ($9.44 - $27.06). As with most Administrative employees at UCSF, temporary employees are paid on the first day of each month for hours worked in the previous pay period (click here).
Can I look for a career (permanent) position while I work temp?
The answer is yes. We encourage our TEP employees to pursue career positions that interest them. If the TEP employee has an interview the TEP employee may use leave without pay to interview. Your immediate supervisor should be informed in advance to allow you time off for the interview.
When is my timesheet due?
Time sheets are due into the TEP payroll on the 17th of the month between 8 am and 5 p.m. Any timesheet received after this date will be considered late and will cause a delay in your pay.
When will I be paid?
What does prorated mean?
Prorated means that the hours accrued for vacation, sick leave and holiday pay ** are proportioned to match the percentage of time worked during a given pay period. Example:
1. Hours Worked = 175 (100% for pay period X); Employee earns 10 hours vacation leave and 8 hours sick leave.
2. Hours Worked = 105 (60% for pay period X); Employee earns 6 hours vacation leave and 4.8 hours of sick leave.
* To earn vacation, sick leave and holiday pay a TEP employee must work a minimum of 50% of the hours in a given pay period (click here). Example: 100%= 176 hours ; 50% = 88 hours.
** Holiday Pay has one more criteria (click here, see #2)
What do I do if I'm injured on the job?
Report your injury to your site supervisor immediately and TEP (476-4486). You will be directed to proper medical attention. The TEP will send you a check list to follow to guide your through the Injury Report process including completion of all necessary forms.
How do I get my vacation pay and DCP moneys back when I leave the TEP?
To receive payment of your accrued vacation leave hours and a refund of your DCP funds you must submit a letter of resignation to the TEP at 3333 California St., Suite # 305, San Francisco, CA. 94143-0832. We will separate you from the TEP, process your terminating vacation hours and send you a packet of information and forms to request reimbursement of your DCP funds *.
* DCP is administered at the UC Office of the President located in Oakland and all request to regain funds must be processed through that office. Your local TEP Staff has no control over the process or the funds and can only refer you to the Office of the President Benefits office in regards to reimbursement of DCP funds.
What is Fair Share and why do I have to pay it?
Call the TEP office (476-4486) and we will direct you to the appropriate bargaining unit to answer your question(s).
Can I get an advance on my pay?
Advances are given in emergency situations only. A letter requesting an advance stating the emergency must be submitted to the TEP Manager for approval with a signed TEP timesheet (advances are paid on hours worked only). If the advance is approved you will receive only 65% of moneys due. The other 35% is held to cover any taxes, liens or garnishments. If there is any moneys remaining it will be paid on the regular pay cycle, the 1st of the month. You will be notified by the TEP Manager if your request is approved. Advances usually take one business day to process. There are no advances given during the month of December. There are no exceptions to this policy.
What do I do if my supervisor is not here to sign my timesheet?
Call the TEP (476-4486) and inform them of your situation. We will guide you through the process.
My badge has expired but my assignment isn't over. How do I get a new badge?
The TEP issues badges in three month increments only. If your badge expires and your assignment is continuing call the TEP office to have your badge extended. We will send your new badge in campus mail to your site supervisor.
My assignment is over but my supervisor wants me to continue to work. What do I do?
When your supervisor asks you to work beyond the end date of your assignment, have them call the TEP office at 476-4486. We will need to extend your job order and send you a new badge to reflect your continued employment. Failure to inform TEP of your extension will result in a serious delay in your pay.
Questions Frequently Asked by Client Departments
What's the recharge rate and why does it keep changing?
For fiscal 1999-2000 the recharge rate will average out to be 27.3%. The recharge rate changes each year due to fluctuating usage, salary changes and increased expenses. The recharge rate is reviewed by a client user committee and approved before it is implemented.
I'm a new supervisor, how do I get a temporary employee?
How is the temporary employees pay determined?
We determine the TEP employees pay based on the classification/ compensation system applied to all UCSF positions. Once classified we apply the appropriate salary according to which bargaining agreement that applies.
How do I extend my current TEP employees assignment?
It is imperative that TEP be notified of assignments extended beyond the original end date. We can not pay them beyond the date stated on their job orders. Call the TEP office at 476-4486 and we will extend the employees job assignment and send out a new I.D. badge. It's very important that you inform TEP of changes in our employee's assignment .
How do I hire my temp into my department?
The timely adherence to the following procedure is dependent upon receipt of the employees final TEP timesheet in TEP payroll (click here).
1. Hiring departments should notify (TEP) Assistant II when hiring a TEP employee into a career or casual position. E-mail should include department code, employee name, hire date and the name of the person the employee's personnel file should be forwarded.
2. (TEP) Asst. II will give OLPPS Access to department within 24 hours of notice.
3. If notice is received between the 1st and the 13th of the month the (TEP) Asst. II will complete transfers to hiring departments in 5 working days. Notifications received between the 14th and the end of the month will be processed 5 working days after the 1st of the month.
4. After receiving the TEP employees final timesheet, the (TEP) Asst. II will audit TEP employees vacation and sick leave accruals for accuracy and prorate the final leave earning according to the schedule provided by systemwide.
5. (TEP) Asst. II will prepare a Transfer Memo, Additional Pay form and TEP Leave audit sheet for the TEP manager to review and sign.
6. TEP manager will sign both Transfer Memo and Additional Pay form and return to (TEP) Assit. II for mailing. Vacation and sick leave accrual transfers will accompany employee files to the new department.
Do TEP employees receive Performance Awards?
The TEP has a special Incentive program (click here) designed especially for it's temporary employees.
Do you do skill evaluations?
Yes we evaluate all TEP applicant skills before hiring them into the TEP (click here).