Program Benefits
UCSF’s People Priority is an organizational mandate to create a supportive environment and cultivate strong and capable managers. The Leadership Development program advances this priority by developing current leaders and growing a diverse pipeline of future leaders.
In September 2010, the Leadership Development Program entered its third year with 47 participants. To date, 227 middle and senior managers have graduated from the program (26% of total MSP population).
Post program assessments were conducted with program participants and participants’ managers. Overall, 93% of respondents noted significant improvement in all five development areas:
- collaboration
- communication
- leading change
- strategic planning/decision-making
- team building/staff development
Significant improvement was also noted in participants’ ability to engender advance teamwork, drive productivity and create better outcomes.
Overall, program benefit is 80% (averaging self-reported, observed impact and objective assessment results), up from 51% in year one. Program Return on Investment is 3 to 1 (benefit to cost).