Benefits

Pamela Hayes has been serving as the UCSF Benefits Manager for two and a half years and has supported UCSF Campus HR in various functions for a total of 10 years. As the Benefits Manager, she provides leadership and oversight for UCSF Benefits Office operations for the Faculty & Staff Benefits Programs, the Postdoctoral Scholar Benefit Programs, and the Residents & Clinical Fellows Benefits Programs. In addition, she facilitates HR-wide initiatives such as the HR Community Project with the goal of engaging and supporting HR generalists throughout UCSF. When she is not working, she enjoys hiking in Mt. Tamalpias and taking city walks and loves the great sights and fine dining the Bay Area has to offer.

Sue Forstat serves as the Health Care Facilitator for UCSF and UCOP employees and retirees. She has been the HCF for UCSF since November 2006. Prior to that, she worked for UCSF and UCSF Medical Center since 1991 in a variety of departments and clinics, providing services to faculty, staff, students, and Medical Center patients. She has worked in the health care industry for 30 years. As the HCF, Sue aims to empower employees and retirees to fully access their health benefits through providing information, education, and by intervening to assist members in resolving problems of coverage, access, and administrative processes (including billing problems).

Sharon Mendonça has worked at UCSF since 2001. She graduated from San Francisco State University with a bachelor's degree in business administration.

Desiree Yip has worked at UCSF for more than 18 years: six years in the Controller's Office-Payroll/Benefits unit and 12 years in the HR/Benefits units. In both positions, she educated and resolved issues for employees, department benefits representatives, and managers about UC health and welfare benefits and retirement plans. Previously, Desiree spent 10 years in the banking industry involved in corporate loans and retirement programs. Desiree also volunteers with the CLS-Arts and Events Outreach committee and Asian Pacific American Systemwide Alliance (APASA) to bring employee events to the Laurel Heights campus.