Services to the Organization: Managers, Supervisors, and Departments
In addition to individual counseling, FSAP provides professional consultation and Organizational Counseling Intervention (OCI) services to managers and supervisors of individuals, departments, and workgroups.
OCI services are based on the principles of Organizational psychology and behavior, and are designed to restore or enhance the functioning of employees in their jobs and strengthen the organization. Workgroups and departments that function cohesively promote higher productivity and organizational resilience.
FSAP does not provide OD services Organizational Development (OD) services are provided by Development and Training (D&T). For (OD) services please contact D&T 415-476-4841 or visit their website at : http://ucsfhr.ucsf.edu/index.php/training
For distinction between FSAP-OCI and Development and Training (OD), please the click on the following link: Distinction between Organizational Counseling Interventions and Organizational Development
FSAP services to Departments include:
Organizational Consultation
- Psychiatric symptoms or behavioral problems in the workplace
- Substance Abuse Intervention Assistance
- Interpersonal and departmental conflict
- Employee or patient safety concerns
- Organizational transitions
- Professional Coaching: Improving Management Approaches and Skills
Organization Counseling Interventions
- Stress Management
- Critical incident debriefing and management
- Problematic communication
- Team building
- Informal conflict resolution
Threat Management Team Services
In conjunction with other units at UCSF and at UCOP, FSAP assists in the investigation of intimidation, threats and violent behavior within the workplace, pursuant to the University’s Violence in the Work Place policy 150-27. FSAP’s role on the TMT at UCOP is to assess the risk of violence to a particular targeted individual or group, and to advise management on how to interrupt escalation and reduce risk. FSAP will also assist those affected by the incident with counseling and referrals.