Services to the Organization: Managers, Supervisors, and Departments
In addition to individual counseling, FSAP provides professional consultation and Organizational Counseling Intervention (OCI) services to managers and supervisors of individuals, departments, and workgroups.
OCI services are based on the principles of Organizational psychology and behavior, and are designed to restore or enhance the functioning of employees in their jobs and strengthen the organization. Workgroups and departments that function cohesively promote higher productivity and organizational resilience.
FSAP does not provide OD services Organizational Development (OD) services are provided by Development and Training (D&T). For (OD) services please contact D&T 415-476-4841 or visit their website at : http://ucsfhr.ucsf.edu/index.php/training
For distinction between FSAP-OCI and Development and Training (OD), please the click on the following link: Distinction between Organizational Counseling Interventions and Organizational Development
FSAP services to Departments include:
Organizational Consultation
• Psychiatric symptoms or behavioral problems in the workplace
• Substance Abuse Intervention Assistance
• Interpersonal and departmental conflict
• Employee or patient safety concerns
• Organizational transitions
Organization Counseling Interventions
• Stress management
• Critical incident debriefing and management
• Problematic communication
• Team building
• Informal conflict resolution
For more information on departmental consultation services, please call FSAP at (415) 476-8279 or email us at .
Threat Management Team Services
In conjunction with other units at UCSF and at UCOP, FSAP assists in the investigation of intimidation, threats and violent behavior within the workplace, pursuant to the University’s Violence in the Work Place policy 150-27. FSAP’s role on the TMT at UCOP is to assess the risk of violence to a particular targeted individual or group, and to advise management on how to interrupt escalation and reduce risk. FSAP will also assist those affected by the incident with counseling and referrals.
The University’s Violence in the Work Place policy 150-27 states:
“UCSF is committed to maintaining a work place free from threats and acts of intimidation and violence and has adopted a zero tolerance standard for this campus. Therefore, any act of intimidation, violence, or threat of violence (see definitions below) should be reported immediately to an appropriate UCSF official. All reported incidents will be investigated.
Act of violence: A physical act, whether or not it causes actual bodily harm to another person or damage to the property of another.
Intimidation: A physical or verbal act toward another person, the result of which causes that person to reasonably fear for his/her safety or the safety of others.
Threat of violence: A physical or verbal act which threatens bodily harm to another person or damage to the property of another.
Any act of intimidation, threat of violence, or act of violence committed against any person on UCSF-owned properties is prohibited.
No person shall possess or have control of any firearm, deadly weapon, or prohibited knife, as legally defined, while on UCSF-owned properties, except as required in the lawful course of business or as authorized by the UCSF Police Department.
Any UCSF faculty member, student, or employee, who is the subject of, or a witness to, a suspected violation of this policy should report the violation to a supervisor, manager, or person in authority who is not involved in the conduct.
Any UCSF supervisor, manager, or person in authority who receives a report of a suspected violation of this policy shall document the incident, and notify an appropriate UCSF official.
Any emergency, perceived emergency, or suspected criminal conduct shall be immediately reported to the UCSF Police Department.
Sexual violence is also criminal conduct and shall be immediately reported to the UCSF Police Department.Any UCSF faculty member, student, or employee found to be in violation of this policy may be subject to criminal prosecution as well as discipline up to and including dismissal pursuant to applicable University personnel policies or collective bargaining agreements.”
Management should report any acts which violate this policy by first, contacting the UCSF Police Department at (415) 476-1414 to report the incident and then calling FSAP at (415) 476-8279. We will assist you and those effected by the incident with counseling and assistance in conjunction with the University’s Threat Management Team. You may also report an incident to Labor & Employee Relations (for the Medical Center at (415) 514-4909 or for the Campus at (415) 476-3905) or the Office of Legal Affairs at (415) 476-5003.